tell me about delivery
For orders in Singapore: we offer free delivery for orders over S$50, within 2-5 working days. For orders below S$50, a standard shipping fee of S$5.50 will apply, delivery time within 7-10 working days. Do take note that for orders above S$50, delivery will be sent by local registered mail/courier while orders below S$50 will be sent by normal mail without tracking.
For International orders: we offer free delivery for orders over S$200. For orders below S$200, a standard shipping fee of S$30 will apply for parcels up to 3kg, delivery time within 8-20 days, subject to further confirmation once order is made.
tell me about returns & exchanges
For faulty/damaged items
We go through stringent checks to ensure only our finest threads get packed and delivered to you. In the event that you receive a faulty or damaged item, please email us at email@example.com within 14 days upon receipt of the item(s) for us to review next steps.
For change of mind or wrong sizing
Please email us at firstname.lastname@example.org within 14 days upon receipt of the item(s). You can choose between store credit or exchange, postage will be borne by the customer.
For receipt of a wrong order
Please email us at email@example.com within 14 days upon receipt of the item(s). You can choose between refund, store credit or exchange. Postage will be borne by us.
Sale/promotional items will not be eligible for return, exchange or refund.
All returned items must be in its original condition, unwashed, unused and unworn with labels intact and in its original packaging. We will not accept items not returned in its original sale condition and reserve the right to refuse an exchange if the returned item does not meet the requirements.
Items eligible for exchange should be mailed to
8 Kian Teck Way, Singapore 628750
tell me about colour
The colour you see onscreen might differ from the actual product and we seek your understanding as colours differences will occur from one computer screen to another.
tell me about payment methods
All items will be charged in SGD. We accept payment through Stripe and all major credit cards like Mastercard, Visa, American Express, JCB and Union Pay.
tell me about sizing
As parents, we know not to buy clothes in the exact sizing for the kids, just so we can make them last a little longer. Feel free to email us at firstname.lastname@example.org
if you are unsure and need some help.
As a general size guide:
size 1: fits age 1 to 2
size 2: fits age 2 to 3
size 3: fits age 3 to 4
size 4: fits age 4 to 5
size 5: fits age 5 to 6
size 6: fits age 6 to 7
tell me about caring for the garments
As most of our clothing are 100% cotton, we recommend hand wash, or machine cold wash with low tumble dry function.